Cancellation - EU customers only.
Withdrawal - EU customers only.

You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must contact us (Natalia Sp. z o.o., 43-267 Rudziczka, ul.Drozdow 1, tel. +48 32 435 8658 e-mail: shop@nataliaspzoo.com) by means of a clear statement (a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you. In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You have the goods immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract to ... us or to:  Butlers of Kent
Natalia Spzoo
Unit 5, Detling Aerodrome Industrial estate
Maidstone
ME14 3HU
 to be returned or handed over. The deadline is met if you send the goods before the deadline of fourteen days.
You bear the immediate costs of returning the goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.


Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)
To: Natalia Sp. z o.o. , 43-267 Rudziczka, ul. Drozdow 1, tel. +48 32 4358658 e-mail: shop@nataliaspzoo.com
 Hereby I / we revoke (*) --------------------------------------- -------------------------------------------------- the contract concluded by me / us (*) for the purchase of the following goods (*) ............................... .................................................. ................. / providing the following service (*)
    Ordered on (*)--------------------------------------------- ---/received at (*)----------------------------------------- ---------
    Name of the consumer (s) ------------------------------------------ ----------------
    Address of the consumer (s) ------------------------------------------ -------------------------------------------------- ----------------
    Signature of the consumer (s) (only on notice on paper) ----------------------------------- -------------------------------------------------
    Date------------------------------------------------- --------

(*) Delete as appropriate.

Cancellation for Non – EU customers
Withdrawal for Non – EU customers

You have the right to withdraw from this contract within fourteen days without providing any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must contact us (Natalia Sp. z o.o., 43-267 Rudziczka, ul.Drozdow 1, tel. +48 32 435 8658 e-mail: shop@nataliaspzoo.com) by means of a clear statement (a letter sent by post or e-mail) about your decision to withdraw from this contract. Cancellation for Non – EU customers
Withdrawal for Non – EU customers

You have the right to withdraw from this contract within fourteen days without providing any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must contact us (Natalia Sp. z o.o., 43-267 Rudziczka, ul.Drozdow 1, tel. +48 32 435 8658 e-mail: shop@nataliaspzoo.com) by means of a clear statement (a letter sent by post or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
In case of resigning from the purchase(NON – EU CUSTOMERS), only the value of the earlier paid goods is returned excluding the delivery costs. Return shipping fees are not refunded.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you.  We may refuse repayment until we have received the goods back.
You have the goods immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract to ... us:
Natalia Spzoo
ul. Drozdow 1
43-267 Suszec-Rudziczka

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)
To: Natalia Sp. z o.o. , 43-267 Rudziczka, ul. Drozdow 1, tel. +48 32 4358658 e-mail: shop@nataliaspzoo.com
 Hereby I / we revoke (*) --------------------------------------- -------------------------------------------------- the contract concluded by me / us (*) for the purchase of the following goods (*) ............................... .................................................. ................. / providing the following service (*)
    Ordered on (*)--------------------------------------------- ---/received at (*)----------------------------------------- ---------
    Name of the consumer (s) ------------------------------------------ ----------------
    Address of the consumer (s) ------------------------------------------ -------------------------------------------------- ----------------
    Signature of the consumer (s) (only on notice on paper) ----------------------------------- -------------------------------------------------
    Date------------------------------------------------- --------

(*) Delete as appropriate.